orders & shipping
For updates on changes to our business during the COVID-19 outbreak, please see our blog. Our shipping schedule will be more like once per week while Washington state is under stay-home orders, and we promise to keep in touch about your order status as things change. Thank you for your patience!
Orders are generally shipped out Monday, Wednesday, and Friday mornings via USPS Priority or First Class mail (first class mail is available for packages weighing less than one pound). Below is a table of Shipping Rate estimates. The website will calculate actual shipping costs at the time of ordering, using each carrier's rates based on the weight of your package and shipping distance.
Contiguous 48 States
|AK, HI & US Territories||
|Up to $74.99||Carrier Based||Carrier Based||Carrier Based||Carrier Based|
For Carrier Based shipping, we offer United States Postal Service (USPS) and UPS Ground. Free and flat rate shipments will be sent via USPS Priority Mail or UPS Ground within the United States and USPS First Class Mail to Canada.
The Weaving Works re-uses boxes and packing materials whenever possible in an effort to reduce waste. To protect yarn and fibers, we will always pack them first in a new plastic bag or their original packaging.
You may elect to pick up your online purchase in our Lynnwood office. Please check the calendar for available pickup times, and select the "pickup in Lynnwood" shipping option during checkout. Please place your order no later than 9:30pm when requesting a next-day pickup.
Sales tax will be calculated based on the shipping address you provide at checkout. Orders shipped within Washington State will be charged local sales tax based on this address. Orders shipped outside of Washington State and internationally are exempt from sales tax.
If you have a Washington State Reseller's permit on file with us, we will refund the appropriate tax amount at the time of pick up or shipping.
In general, if sales tax is collected on the items being shipped, then it will also be collected for any associated shipping costs.
If you are a resident of AK, CO, DE, MT, NH or OR in the United States, or AB, NT, NU or YT in Canada, and you are picking up your order in person, retail sales tax exemption is no longer available at the point of sale. Instead, these consumers may request a refund from the Washington State Department of Revenue.
Back ordered and Out of Stock Items
Our website is set up to only allow in-stock items to be added to your cart (exceptions are large items that indicate drop-shipping), but on rare occasion, an item you ordered may be actually out of stock. If such an error occurs, we will inform you promptly. We are happy to help you find a substitution, should you desire. Otherwise, back-ordered items will be shipped as soon as they are available at no additional shipping charge.
We are happy to accommodate special orders. Please contact us with your request for further information.
Rush & Expedited Shipping may be available, please email us at firstname.lastname@example.org to inquire. The charge for expedited rush shipping is the actual shipping cost plus $7.00 handling per package. We will inform you of the cost when we have packaged your items.
Please be advised your packages will include accurate customs forms. We cannot alter them or call them gifts.